10-11-2018 09:25 PM - edited 01-05-2022 02:07 AM
I am from Brazil and i am doing a exchange program here in canada. I bougth a payment vouncher at walmart and don´t know how to use that, anyone can explain for me PLEASE
Solved! Go to Solution.
02-13-2020 04:41 PM
Happy to help!
To make a payment with a voucher you have the following options:
1. Calling the IVR from your phone at *611 and going thru the steps to make the payment. (active Public Mobile account);
2. Log-in in your Self Serve account - go to Payments - Make a payment - One-time payment (pic attached) (activation or active account);
***Please note that you need to use the voucher's 12 digits PIN.
10-12-2018 09:36 AM
@Guilherme123 at what point are you stuck? do you have active service with public mobile or do you need to activate a new service?
If you do not have service you need a sim carrd first (walmart, londondrugs wow mobile kmovile all sell sim cards)
here is instructions for activating
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Activate/ta-p/251824
10-11-2018 09:46 PM
Call 611 as above or
In self service account, choose Payment tab, then One time payment tab, then choose Payment method --> payment voucher option..... then select amount of voucher
10-11-2018 09:41 PM