@AsherProut wrote:
Hi,
I'm looking to download a payment receipt for my last months payment which shows info like taxes, the payment date etc so I can expense it through work. However, when I click on previous payments, all I can see is a single amount and a date, nothing like a usual payment receipt I've gotten from previous cell providers.
There's an estimated upcoming payment section with more of the info I'm looking for, but nothing's shown for my May payment besides a single amount and no other info.
Thanks for your help.
Hello @AsherProut
If you log into your account, you'll be able to view invoices via this link.
https://myaccount.publicmobile.ca/en/account/payment/payment-history
If you need detailed billing, contact a CS Agent this way.
Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket. Enter CONTACT US into the chat and follow the prompts.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
