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Payment Problems

JihyunJung
Great Neighbour / Super Voisin

###-###-#### and ###-###-#### , but i cant access my ID and password for Public Mobile

2 REPLIES 2

Alexander101
Great Neighbour / Super Voisin

Your email address is your ID. You can reset your password with your email. 

slusagm
Mayor / Maire

@JihyunJung 

PM system is one email for one account.  If you have 2 different numbers, you will need 2 different email addresses.   If you are not certain which email address for which account, you can reach out PM for assistance

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 
       

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