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Payment Issue

jcollins8424
Great Neighbour / Super Voisin

I don't have an actual credit card, so I have been paying with visa gift cards without issue. For some reason, it won't process this payment. 

3 REPLIES 3

Chalupa_Batman
Mayor / Maire

@jcollins8424 wrote:

I don't have an actual credit card, so I have been paying with visa gift cards without issue. For some reason, it won't process this payment. 


Hey @jcollins8424 

Public Mobile's website has cache issues. Go into your browser settings and clear the cache (lifetime) and close the entire browser. Open it back up and go into Incognito mode and log back in and try again.

jcollins8424
Great Neighbour / Super Voisin

It does, yes, with a few dollars to spare. I have submitted a ticket to see what can be done.

slusagm
Mayor / Maire

your visa gift card still have enough fund?

a quick way to get it going is to by a voucher from Shopper or London Drugs, then load voucher using My Account or *611

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