01-28-2023 04:23 PM - last edited on 01-28-2023 06:00 PM by computergeek541
My account won’t let me login to it and won’t let me reset my password what do I do?
01-28-2023 06:09 PM - edited 01-28-2023 06:09 PM
Also try login to your account on a laptop or desktop along with suggestions by others by clearing your browser cache, cookies and go incognito.
01-28-2023 05:42 PM
If you're using a device with stored/remembered credentials on Chrome browser, sometimes when these autofill, the device also attempts to automatically log you in.
If your device does this, do not tap the sign in button while it is trying to log you in as it will deliver an error message every time and appear to not let you login.
01-28-2023 04:25 PM
@Garrhail356 Try again incognito mode private mode there are cache issues .. if you reset password and still cannot get it contact agent to Regain access to your account
Getting support / submit ticket
Or while your already here and logged in the community