Password reset

[cr10]

Hi   I  need help   resetting  a  different account  PW,  I doest work  when  clicking reset pw or email it keep saying  to put the   right phone number  or email,  

[BKNS27]

@cr10 

You can reset the PIN in your account.

https://myaccount.publicmobile.ca/en/account/reset/pin 

If you are having issues login to your account. Submit a ticket to a CS_Agent:

https://expert-messaging.publicmobile.ca/guest/pre-chat 

[slusagm]

Ask PM to help 

Simply open ticket with PM using Expert Messaging. Click the Orange Chatbot icon on the lower right to start, or use this link https://expert-messaging.publicmobile.ca/guest/chat/

 (Use your Community account to login. For 2FA, you might need to use email to receive if you cannot receive the text on the phone.) 

PM will reply you via Expert Messaging between 9AM-10PM EST (Mon-Sun)

(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )