Password change

[N5]

You forget pass word, you change password after confirmation. Your password is changed you sign in , mark your phone this is trusted device, but it wants to send you a code to verify it is you again, instead it sends you an email that says if it is not you that changed password. follow this link. You end up going back try to sign again a message says cant sign in with a password already used, this can go in circle on and on and on and on. Once confirmed, there is no need to confirm again and again

[softech]

@N5 trying login again using browser with incognito mode 

If issue persists, engage PM support for further assistance.  Please open ticket using Public Mobile Expert Messaging using your Community/EverSafe account.  Select Start a Chat to begin:
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre

** If you cannot receive 2FA code via SMS and unable to open ticket, please setup a new Community account using another email and DO NOT link a phone number to it.  You can then create an Expert Messaging ticket with this new account.