Paper billing

[DevasisDasgupta]

Hi I would like a paper billing from the time I started using this number. This is required for official purpose.

Alternatively, if you can guide me to a PDF of monthly bill with my name, account number, and home address that should also suffice.

Regards,

D

[Timer · Accepted solution]

@DevasisDasgupta 

login to your account and go to profile and edit account info, if you can't when you contact to CSA, ask them to change it.

[Dunkman]

@DevasisDasgupta 

To generate an official invoice that includes taxes, you will need to contact customer service agent.  It can take a couple of weeks to generate an invoice.

Here is a good thread about this process:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-a-Receipt-for-your-Account-Charge...

[NDesai]

@DevasisDasgupta Change the name to yours if you haven't done so already. Then go to Payments > Payment History page to download a PDF invoice. This will include your name, account number and Debit/Credit transactions. If you need more detailed invoice, PM CS_Agent can help. 

[DevasisDasgupta]

Hi, I would appreciate if the bill shows in my name from the month it started. My girlfriend (Annie) registered on behalf of me.

[Timer]

@DevasisDasgupta 

 Request from support team by CS_Agent