Paid for us roaming an not working

[gitwet50]

ua roaming not working

[computergeek541]

These two messages threads have been merged into one.

[PAULRANG18]

You may not have roaming activated or turned on with your phone. See if that works.

[PAULRANG18]

You must contact a moderator by clicking on ?, bottom right, and following instructions. PM does not have a call centre and this is how they keep costs down and offer good prices to customers.

[GR]

@gitwet50  auto payment has nothing to do with buying an add on. After you put funds on your account you go and purchase the roaming add on. After on your overview page you should see in the add on section that you have the roaming add on listed there. 

[Triguy]

PM does not have a call center.  You would need to submit a ticket to a moderator by clicking on the question mark on the bottom right.

[gitwet50]

yes AT$T

[gitwet50]

i have auto payment snd see it was taken out

[gitwet50]

can not seem to get anything working in the states, tried every question. Is there any way to talk to a real person?

[GR]

@gitwet50 also make sure you put money in your available funds and then went in add ons and bought the roaming add on

[GinYVR]

@gitwet50Make sure you are using AT&T as a provider if you are in remote areas.