PUK

[LukeJ736]

I just got locked out of my sim. I turned on my phone after taking out the sim card and it says "Locked Sim" I've submitted a ticket, and I'm guessing I now wait. Hell, I didn't even know what a PUK was until 20 mins ago. 

What on earth is this?!

Appreciate the help and or guidance, kinda need to be available on a phone...

Thanks. 

[LukeJ736]

Thanks for the clarification. 🙂
"Your ticket has been submitted and a Customer Support Agent will get back to you soon, via Private Message in the Community. During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes."

[Sansan · Accepted solution]

@LukeJ736  if you submitted a ticket already then yes you wait for their to reply tomorrow.

They will reply to your community inbox. 

What was the exact message? Uou can check here. 

https://urlshortner.tiia.ai/Oyn1L6