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PUK code?

AliceH_8
Great Neighbour / Super Voisin

How to find PUK code

6 REPLIES 6


@hTideGnow wrote:

Hi @AliceH_8 

there are sim card PUK or phone PUK for carrier unlock, what error you got?

if you sure you need a sim card PUK, then message support here

        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            


The customer has previously indicated that it's the SIM card's PUK is needed and was directed to a open a ticket with Public Mobile's customer support agents.

Hi @AliceH_8 

there are sim card PUK or phone PUK for carrier unlock, what error you got?

if you sure you need a sim card PUK, then message support here

        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

AliceH_8
Great Neighbour / Super Voisin

Can you send link again 

AliceH_8
Great Neighbour / Super Voisin

PUK code for sim card I locked myself out of my sim card 


@AliceH_8 wrote:

How to find PUK code


This PUK information for either the SIM card or for phone unlocking isn't information that can be found anywhere.  The PUK for a SIM card can only be provided by the carrier.  The PUK of a phone that is used for unlocking a phone to use on another network (when the unlocking PIN has been locked out of) can only be provided by the carrier that the phone is locked to (and sometimes by the device manufacturer).

Which is your phone ask for/what's the message that the your phone is displaying?

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