PM tech support

[Nate1980]

Son is locked out of his account. Number has been ported successfully according to the port team. But he is still unable to make or receive phone calls. Port team says I need Public Mobile tech support. Is there a phone number for them?

[Handy1]

@Nate1980  You can use this direct link to submitt ticket with support team 

can send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Hollister]

@Nate1980 

You can try getting back into account after an hour. Try reinstalling SIM card, reset network settings and rebooting.

If you need an agent:

• you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:

• Monday to Sunday: 9 AM to 10 PM EST

Keep an eye on the envelope icon in top right hand corner for a reply from the agent.