Overpayment

[Mandeep3]

I have 2 services with public. I overpaid from my 2nd number. Please contact me as soon as possible 

[RossN · Accepted solution]

@Mandeep3 hi they don't monitor the community often , if you are looking for a refund 

contact a cs agent or leave it to pay for next cycle 

1.  you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply

[Timer]

@Mandeep3 

go to your account do you see amount at Available Fund then ok keep it for next cycle will be taken from there automatically.

or Contact a Customer Support Agent (publicmobile.ca)