08-09-2023 08:02 PM
Hi,I bought $15 data on Sunday 8th August. But accidentally clicked by more than 1 time.pls refund my money as I used data once only $15.
08-09-2023 10:47 PM
@Raj7 wrote:How can I get my money back?
click on this link to open a private message box to start a conversation with a CSA...it's already addressed to CSA, just start typing your request for a credit or refund, then hit the Send Message button.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-09-2023 09:32 PM
You need to Contact an agent directly, your just posting this to other Public Mobile users on The Community and you've already made two posts.
You must contact the CSA Team, and they'll be able to give you $15 Account Credit if you we're Indeed charged twice.
08-09-2023 09:26 PM
How can I get my money back?
08-09-2023 08:04 PM
start by sending message to CSA...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437