12-06-2017 01:45 PM - edited 01-05-2022 03:41 AM
Hello!
When I tried to sign up for a number with a new sim, but your system keep saying my credit card is not working. so than I tried many timesssss with many different mastercards. Now I saw the bill you guys charge me so much and so many on different mastercard.
So than I thought maybe it's not my mastercard maybe my sim. So I ran out to wallmart and get a new Sim,...And it's said the same thing again. but finally I got it worked with my other american express mastercard. Please refund all the amount you guys took from me. I think there is more, these are the 2 mastercard that was billed to me so far.
12-06-2017 02:02 PM - edited 12-06-2017 02:03 PM
This is a public forum - please edit sensitive information in your picture like your credit card number ASAP!
For account related issues like this you need to reach out to the moderator team - they are PM employees and can help with account issues. Working on a first come, first serve basis, they will get back to you as soon a they can.
Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.
More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...