cancel
Showing results for 
Search instead for 
Did you mean: 

[Megathread] No Incoming / Outgoing Calls

Shananahan79
Great Neighbour / Super Voisin

Neither my husband or I can place or receive calls, but everything else works. Anyone else?

179 REPLIES 179

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

howie_walters34
Great Neighbour / Super Voisin

not able to receive incoming or make outgoing calls in nova scotia 

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

Dave711
Great Neighbour / Super Voisin

I cannot make outgoing calls. I am in Nova Scotia

 

@Tony838 

sounds like there's a network upset in many parts of Man, Ont and points east. Should be fix shortly.

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

Tony838
Great Neighbour / Super Voisin
 

@Honrie11111 

this has been reported and affects customers in Ontario and points east. Should be fixed soonly.

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

dkj
Great Neighbour / Super Voisin

My service in Toronto was down for a few hours this morning.  It just came back up, however I can't connect to voice mail.


@Ayala18 wrote:

What’s pm mean


PM = Public Mobile

Honrie11111
Good Citizen / Bon Citoyen

In Ontario and not able to make calls, maybe incoming as well

dkj
Great Neighbour / Super Voisin

My service in Toronto was down for a few hours this morning.  It just came back up, however I can't connect to voice mail.

 

Thetrz
Good Citizen / Bon Citoyen

Anyone else cannot make an outgoing call right now?

 

Ayala18
Great Neighbour / Super Voisin

What’s pm mean

Ayala18
Great Neighbour / Super Voisin

I am in quebec

Honrie11111
Good Citizen / Bon Citoyen

I am having the same issue

 

@Smitti 

Reports of outages in BC, Alta and Ont.

https://www.telus.com/en/bc/outages 

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

@Blujay 

Reports of outages in BC, Alta and Ont.

https://www.telus.com/en/bc/outages 

hi @Blujay 

yes, network issue

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

@Blujay 

this has been reported and affects customers in Ontario and points east. Should be fixed soonly.

Blujay
Great Neighbour / Super Voisin

I am unable to receive or make calls in Whitby, Ont. Is there a service outage?

@Smitti 

you're right...this has been reported and affects customers in Ontario and points east. Should be fixed soonly.

hi @Smitti 

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

Smitti
Great Neighbour / Super Voisin

Appears to be no incoming/outgoing telephone calls since about 10:00 am . London ,Ontario