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Outage? Surrey BC

LMH
Good Citizen / Bon Citoyen

I've confirmed my auto payment went through. I'm getting a triangle message on my phone that service is not available which explains why I can't call out. I seem to still be able to text. I did a reboot of my phone and still have this issue.

 

How do I find a noted outage as the source of this issue? Could it be something else?

 

Thank you.

5 REPLIES 5

whyveeare
Model Citizen / Citoyen Modèle

FYI

I was also down in North Langley area from 12:20 until 1:00pm.

 

My first thought, was oh no!!  Have I been SIM jacked?!  But the last 4 numbers matched 😅

Any update @Catherine_T , or @Melinda_H ?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

LMH
Good Citizen / Bon Citoyen

Thanks very much. 

Jb456
Mayor / Maire

@LMH 

 

Might be down according to link below seems people are out in areas of BC.

 

https://downdetector.ca/status/telus/

 

Fyi. You need to check if Telus is down as Telus owns Koodo and Public Mobile.

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