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01-14-2021 03:40 PM - edited 01-05-2022 04:52 PM
I've confirmed my auto payment went through. I'm getting a triangle message on my phone that service is not available which explains why I can't call out. I seem to still be able to text. I did a reboot of my phone and still have this issue.
How do I find a noted outage as the source of this issue? Could it be something else?
Thank you.
Solved! Go to Solution.
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01-14-2021 04:29 PM
FYI
I was also down in North Langley area from 12:20 until 1:00pm.
My first thought, was oh no!! Have I been SIM jacked?! But the last 4 numbers matched 😅
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01-14-2021 04:06 PM
Any update @Catherine_T , or @Melinda_H ?
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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01-14-2021 04:05 PM
Thanks very much.
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01-14-2021 04:01 PM
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01-14-2021 03:49 PM - edited 01-14-2021 03:50 PM
Might be down according to link below seems people are out in areas of BC.
https://downdetector.ca/status/telus/
Fyi. You need to check if Telus is down as Telus owns Koodo and Public Mobile.
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