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Shaun5234
Great Neighbour / Super Voisin

Privacy Officer advised to post this here for the closed account and inactivated number of 604 xxx5245 for M. GH. Ticker number and spacial attention is needed. 

5 REPLIES 5

Yummy
Mayor / Maire

'Privacy Officer'? What the heck you are talking about????

This is public forum where customers help customers and if you need assistance from PM staff open a ticket.

BKNS27
Mayor / Maire

@Shaun5234 

Once your account is closed, your number will be returned to the carrier you originally got the number from.

If I close my account, my number goes back to Bell. If want my number back, I need to open an expensive plan with Bell.

Sansan
Mayor / Maire

Not sure what your goal is, but this is a public community site of customers such as the mentioned. 

If you need a response and action for a Public Mobile agent,  you need to open a ticket with them.

Using the same community inbox you created, click on the Message Centre and start a chat.

 

hairbag1
Mayor / Maire

@Shaun5234 

what are you trying to do ? If an account has been deactivated after being suspended for 90 days or more...that account is closed and the number has gone back to original place it came from. That number stays dormant for several weeks before it can be re-assigned to a new account. 

will13am
Oracle
Oracle

@Shaun5234 , this is actually a public forum where customers assist other customers.  If you have initiated a support ticket, the interaction remains private and does not involve the community forum.