Ontario phones unable to make local calls!

[123justin]

Looks like a system wide error.

Myself and my wife and fully paid plans. I've confirmed this online.

Phone says it cannot make local calls as we did not pay for this service. But data works.

Checking these forums, it looks like a system wide error.

Please fix ASAP!!!

[Mary_M]

Good afternoon everyone,

I'm just updating the thread - the issue has now been resolved. Can you please power cycle and test your outgoing calls?

Cheers,

Mary

[stonechucker]

Well, it's happening in Ontario it seams, so it may be a Bell issue 😞

[shadowbanker]

I wonder if this is a Telus wide issue or just the people at Public Mobile who get stiffed.

[anardelli]

I just posted this probem not realizing this thread exists. I presume this will be resolved by Public Mobile as soon as possible.

[shadowbanker]

I can confirm the same issue, I just pm'd them about it. Can't make a local phone call, says I'm missing an add-on even though I'm trying to call locally. Someone dropped the ball big time here, completely unacceptable! My plan is showing as ok and active so defintely not a plan expiry issue.

[wolffromhell]

Same problem with my phone and my wifes phone.

DATA WORKING

BUT NOT phone call , ours  plans R province plan, can't call any numbers,it still worked last night .

[Charlie735]

Same issue, unable to call my kid's school which is a three minute drive away. 

Please fix ASAP! 

Ontario based issue.

[Maggie9394]

apparently you can received calls but just can't dial out.

[Bastingyapper]

Same problem with my phone and my wifes phone.

Please fix ASAP.

[Sharad]

Same issue for me and my spouse. Data works but no local calls. It says base plan expired. Please help. Fix this issue asap.