Official Bill

[Yi98]

How can I download an official bill with both the payment history and the usage history?

[CountyDownIeUk]

Yes.  My Account, usage, 30 days, download. The download has it all......but is it official enough for what you need?

[softech]

@Yi98 PM can provide official bill showing the charges and tax. But the official bill won't show the usage   Also, PM migjt need 2 to 3 weeks to prepare.

For the usage, You have to download the usage yourself at My Account

To order the official invoice:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right

[Alexandf]

@Yi98 

open ticket with PM support and request invoice

 At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket 

have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Outdoorsman]

@Yi98 hi for an official bill 

 you will need to contact customer service 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user