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Obtaining a PUK so I can unlock my SIM

Lorne4
Great Neighbour / Super Voisin

I have been trying to contact public mobile for the last hour because my SIM is locked and my pin won’t work so it is telling me I need a PUK to enter my pin. I have still not been able to talk to an actual person, and I have no service or data, so I’ve already missed an event I was supposed to get to half an hour ago.

2 REPLIES 2

Lorne4
Great Neighbour / Super Voisin

Yeah, I’ve submitted a ticket and I’ve been waiting for a response for over an hour, it’s just quite annoying that there’s no phone line or any way to quickly chat with support.

Handy1
Mayor / Maire

@Lorne4  Support can help with SIM PUK 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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