Activated my account today and requested to transfer my number from Fido to public mobile. I got Fido message and responded YES. But public mobile sent me the below message and I entered the correct account number for my Fido Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect account number. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at: https://urlshortner.tiia.ai/xYpc_I
There is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them
Having a similar issue, can somebody please post the porting team number that can be called to my inbox as well? Having a similar issue, can somebody please post the porting team number that can be called to my inbox as well?
And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), use this link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html please use the same Community account login you are using now to login and submit ticket
There is a porting assistance team you can call and ask for help I can't post the number here, but I will message the number to your community inbox. Please check and call them
