Number not working??

[teresarosee]

hey, just registered everything with pm yesterday evening. I ported my number from textplus. and it told me all went well, until i noticed that when i send texts to almost every contact but a few, they say they sent but they're not recieving it and i cant recieve from them. a few contacts do work. i already paid my monthly fee, and have the 25$ a month plan. I changed my textplus number so they werent the same. what do I do?? @CS_Agent

[will13am]

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@teresarosee wrote:

thank you. ill just wait then. however, because i changed my textplus number, does that mean im going to lose the number im trying to port?

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That's something you need to reach out to text plus to discuss.  I really don't know how their accounts work.

[teresarosee]

thank you. ill just wait then. however, because i changed my textplus number, does that mean im going to lose the number im trying to port?

[will13am · Accepted solution]

I stand corrected.  Apparently it's doable but slow.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Porting-a-number-from-TextPlus/td-p/5...

[teresarosee]

well, pm said it was successful and that number is listed on my account. the thing that makes me wonder is how some contacts work and some dont. 

[will13am]

@teresarosee, are you sure these text apps allow you to port their number?  If so, the timing is likely a lot longer than wireless numbers.