Number Transfer Not Complete from rogers

[timkimsawatzky]

Hi i was transferring my number from rogers to a new public mobile account. It turns out it did not complete rogers says the number transfer did not work because they did not get a response from the text they sent out. how do i request another number transfer?

[dust2dust]

Put the old sim in a phone and reply to the text.

[timkimsawatzky]

Thanks

[softech · Accepted solution]

@timkimsawatzky you didn't get the text from rogers? did you reply YES

no worry, there is a team you can call and talk to live support to re-trigger the Rogers text.  I will message you the phone number.  Please check your Community inbox, envelope icon on top right