Number Not Changing

[PAMIDATA4]

I changed the number for my sim card in My Account but when i Checked the number from "About" on phone it indicates it has not change from the previous one. I waited a couple of hours removed the sim from phone reinstalled and phone still indicates old number. Tried in a couple of phones and "About" doesn't indicate new number.

[will13am · Accepted solution]

@PAMIDATA4 , the online account is notorious for having data caching issues from time to time.  Please check again using incognito mode on the browser when accessing the account.  If using the mobile app, delete app data.  Note that if the SIM card change was effective, the new SIM card would be active and working.