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Number Issue Can't Make Calls

Anoori
Great Neighbour / Super Voisin

Hi,

The number I was given on June 1st  is associated with another public account and therefore, I cannot receive any calls, but I am able to make calls. Please escalate this issue and either give me a new number or another solution, thanks.  

 

Edited by stonechucker to remove phone number.

2 REPLIES 2


@Anoori wrote:

Hi,

The number I was given on June 1st  is associated with another public account and therefore, I w number or another solution, thanks.  

 

Edited by stonechucker to remove phone number.


You can change number yourself without needing to wait for moderarors. Go to selfserve.publicmobile.ca and click on the  Plans and Add-ons section.  From there, there is an option to choose a new phone number. Please be sure to ensure to select the correct city from which you wish to have a phone nunber for.

mojorising
Deputy Mayor / Adjoint au Maire

Contact the modertaor team at the link below to get this solved. Maybe others will have some tips to get this solved in the meantime.

 

https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437

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