Not updated new subscription

[Insun]

Hi,

My plan was supposed to be updated today, October 12, but it hasn’t been changed yet.

I upgraded from the 4GB plan to the 20GB plan, but it still shows that I’m on the 4GB plan.

Could you please check this for me?

Thank you.

 

 

[Handy1]

@Insun  Could just be a cache issue. Try refreshing the app by swiping down from top of the screen and see if it corrects itself , if still no luck engage support to see what’s wrong and fix 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage