08-23-2016 08:40 AM - edited 01-04-2022 03:05 PM
Hello, hope you can help...
Been a PM customer for a couple of years and never had any problems until now....
My Plan was automatically renewed on July 25(auto payment) recieved SMS confirmation.
On Saturday I receievd an SMS from Public Mobile - Your new PIN is xxxx
Tried to make a call and then send an SMS and was informed that - Not Rgeistered on network
Any ideas - paying for a service and not able ti use it.
Thanks,
Chris
08-23-2016 10:44 AM
Hi Chrisb,
We are sorry that happens. Could you please send your name and phone number in a private message to Mary_M? She will be happy to solve the problem for you quickly. Do it now and you'll get the result.
Yours,