Not recieving text from one number

[Potatoface]

Hi, I am not recieving text from one particularly person at the time they send the message and then will get a ton of there message at once later. We are both public member and I dont have this problem with anyone else. Or all the time with this one.

   Hopefully someone can help!

[Clock]

If one of you have an iOS device, you might want to turn off iMessage to see if this solves the problem, as iMessage requires data in order to be used

[cellphoneuser1]

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@Potatoface wrote:

Hi, I am not recieving text from one particularly person at the time they send the message and then will get a ton of there message at once later. We are both public member and I dont have this problem with anyone else. Or all the time with this one.

   Hopefully someone can help!

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Look in spam and blocked and archived folders.  If messages are there, tap the up arrow to move the thread back to the regular text inbox.

[darlicious]

@Potatoface 

Try clearing your messaging app's cache.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[esjliv]

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@Potatoface wrote:

Hi, I am not recieving text from one particularly person at the time they send the message and then will get a ton of there message at once later. We are both public member and I dont have this problem with anyone else. Or all the time with this one.

   Hopefully someone can help!

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@Potatoface   - can you receive calls from this person? If not, check they are not blocked in your contact list.

EDIT - stricked out above...it wouldn't be this, since the texts flood in later.

Or, if either are android users, try having that feature turned off.

Disable your Chat Features: 

1. Open Messages
2. Tap More options > Settings > Chat features
3. Turn Enable chat features off