12-09-2023 05:33 PM
For last 3 days, I am not able to make any outgoing call, however I can receive a call. When I call any number I get message 6UT1. Restarted the phone, Changed the SIM slot, restart the network too, but nothing worked.
12-09-2023 05:53 PM
Sent the provate message to CS-Agent.
12-09-2023 05:39 PM
@Cole21 wrote:For last 3 days, I am not able to make any outgoing call, however I can receive a call. When I call any number I get message 6UT1. Restarted the phone, Changed the SIM slot, restart the network too, but nothing worked.
This shoudln't be happening, but try dial 1 before the area code. Otherwise, this is an issue for customer support agents to look at. Please use the chatbot to open a ticket.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If the chatbot's ticketing system fails, send a private message to CS_Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437