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Not able to call out

Nancycousins
Great Neighbour / Super Voisin

Incoming and texts are fine

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @Nancycousins 

did you get the error about long distance calls or you are out of minutes?

try reboot the phone as well as try your sim card in another phone if you have physical sim 

slusagm
Mayor / Maire

that is weird, usually problem with incoming

try reboot your phone and try to call by putting a 1 the front.  If you already tried with the 1 in front, try without.  And try different numbers

if still not work, at least tell us what error you got

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