No telephone service!

[mibs000]

By telephone service stopped working this morning! Text and Data works but incoming or outgoing call do not work (says I do not have a long distance plan). Also, the new 12GB plan did not take in effect for me. ANy help would be greatly appreciated.

Thanks

[mibs000]

I did, but i also contacted a mod last week regarding the update plan with no reply from them. At this point, im not optemistic with the mods 😞

[Rockdaddy22]

You'll definitely need to send a message to a mod
http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

[mibs000]

Tried everything, no outgoing or incomiing calls (even voicemail)

[Rockdaddy22]

Have you tried a few different numbers. Maybe that number is out of province or something. It's very strange

[mibs000]

@Rockdaddy22

No, my renewal was on the 17th, which was applied

Thanks

[Rockdaddy22]

Was your plan due to update today?