No service

[Timgardner]

I have had very little service all day.  It is coming in and out with no more than one bar.  I am in Lambton Shores, Ontario.  Is there problems in this area?

[NormanWalsh]

I strongly suggest cell phone booster. PM me for more details.

[Timer]

@Timgardner 

no report in your area ,  Check the status of service outages

can you do rebooting device....or tried your SIM card in other device.

[NDesai]

@Timgardner No outage report in that are it seems. Have you tried rebooting your device and see if that helped? Do you know anyone else on PM/Koodo/Telus having the same issue? If not, likely a fault with your device. 

[esjliv]

Hello @Timgardner 

Check for outages in your area:

https://www.telus.com/en/on/outages

https://istheservicedowncanada.com/status/telus

https://downdetector.ca/status/telus/map/ 

Other troubleshooting to try:

• restart your phone
• toggle into and out of airplane mode
• remove the SIM card and try it into another phone to see it if works
• perform a Reset of the device's Network Settings

If issues persist, submit a ticket to CSA for assistance.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent