@BrydanCarey, the maintenance outage on the weekend produced a bug in the system that affected a number of customer accounts resulting in spurious loss of service. Based on your description, it sounds like your account has been affected. I suggest contacting the moderator team to have them investigate and correct the account problem. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
