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Jimmy65
Great Neighbour / Super Voisin

I cant call or receive any calls or text and there is sos in the top right corner

6 REPLIES 6

fsyed48
Great Neighbour / Super Voisin

same thing happened to me. Yesterday too, our service has been canceled.

@Jimmy65 

iPhone 6 or 7?

Jimmy65
Great Neighbour / Super Voisin

iPhone 

Jimmy65
Great Neighbour / Super Voisin

I am a regular customer 

BKNS27
Mayor / Maire

@Jimmy65 

What is the make and model of your phone?

Your phone must be VoLTE compatible and be on the PM whitelist.

Here is more information on VoLTE so enter the IMEI of your phone to see if it is compatible:

https://www.publicmobile.ca/en/get-help/articles/volte 

Chalupa_Batman
Mayor / Maire

@Jimmy65 wrote:

I cant call or receive any calls or text and there is sos in the top right corner


Hey @Jimmy65 

Could you please share more information with the community? Did you just join Public Mobile. Are you a regular customer? 

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