No service

[Guy4]

i have no service once again 

[JK8 · Accepted solution]

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@Guy4 wrote:

Yes doesn’t work 

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Contact a moderator and have them look at your account.

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[Tabatha1]

Yes tried that.

[Guy4]

Yes doesn’t work 

[Guy4]

Yes of course, still no service 

[Tabatha1]

YEs I tried that.

[Guy4]

Yes they match

[Gunner123]

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@Guy4 wrote:

I can’t receive calls I can’t make calls , my account is active 

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@Guy4  hello have you tried to do a network reset and restart phone ?

[Jb456]

@Guy4 

Check your last 4 digits of your sim card. See if they match your account.

In account click change sim card. Green arrow on pic below.

Do they match? 

[Veder]

Did you try taking out the sim and reinstalling it? Restarting can help trigger reception but the sim might have moved . 

[Guy4]

I can’t receive calls I can’t make calls , my account is active 

[computergeek541]

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@Guy4 wrote:

i have no service once again 

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Can you provide further details? I would suggest trying your SIM card in another phone if you have a spare to rule out any possibity of an issue with your device.  When you say no service, you mean non call, no texts, and no data?