No service

[Caseynmorris]

I took advantage of a cheaper plan over Christmas that was set to start today.  I've been billed but have no service.   The chat bot if horrifically unhelpful.  How do I contact these people to get my phone to work. 

[Caseynmorris]

It finally worked.  Thanks 

[Caseynmorris]

The link does not give me anywhere to type a message.  It does say private message at the top though, just nowhere to type 

[Handy1]

@Caseynmorris  Yes this common issue with scheduled plan change . But easy fix for support use this direct link to to submit ticket with CS agents 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437