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No network at all need support

Sguillot
Great Neighbour / Super Voisin

Public mobile 

When it works it's great

When you need help it sucks 

I created a support request and one day I might get a response 😀😀

Looks like my phone has stopped connecting to the public mobile network in the last 24h

I checked my profile 

Payment is up to date 

No recent changes of plans

I did a reset .. nothing better

I did turn off and on the Sim..nothing 

What do I do now 😀😀

2 REPLIES 2

CSA_PM
Customer Support Agent

Hello @ Sguillot,

An agent replied to you yesterday and is waiting for your response so they can assist you. Please access this link to reply: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

@Sguillot 

I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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