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No internet

Highflyer104
Good Citizen / Bon Citoyen

Power outage. No internet, but 2 bars on iPhone. Phone calling works, but no internet data. Thanks!     

5 REPLIES 5

CSA_PM
Customer Support Agent

@ Highflyer104

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

so, still power outage now?  then it is not surprised, the cell tower close to you loss power too

you have to wait till power is back

Highflyer104
Good Citizen / Bon Citoyen

Ps: performed all the checks!

Highflyer104
Good Citizen / Bon Citoyen

No outages in my area. I am currently on wifi because of generator. No data when I turn off wifi 

slusagm
Mayor / Maire

check if Telus also reports any outage in your area
https://www.telus.com/en/bc/outages

also Reboot phone and Reset network settings to test

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