No internet connection

[Ade12]

Anyone else continually loosing internet connection until you restart you phone? I am having to restart my phone several times a day.

[softech]

@Ade12 

try to reseat the sim card. Power off, take sim out and wipe it  clean , them put it back and power up

Also, try Reset All Networks as well

And when it happens, check if voice calls work.  You might want to also manually set the network mode to 4G and 5G and test both networks (instead of leaving it on Automatic)

And try to change the network to manual and select Public Mobile from the list 

[Ade12]

Samsung S23+, Victoria BC

[softech]

@Ade12 

what phone do you have?

did you try Reset All Networks? And which area you  are at??

[Chalupa_Batman · Accepted solution]

Hey @Ade12 

If you continue to have issues, you can reach out to a CS Agent and advise them as there may be a network issue.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437