No internet connection

[Ramshackle10]

Why when I'm outside my residence in my car for example is it saying I have no internet connection even though I have data. What do I do?

[NamasteLife]

Thank you for this! Solved my issue right away. Just went to settings and put apn in the search and then filled in the blanks. Excellent. Thanks! 

[Gs1966]

Thank you Susan. Your advice is spot on. Works perfectly. My phone is model ULEFONE 16S.  Again, THANK YOU!!

[Gs1966]

I will try that yes, but I put Sim card in a Samsung phone and I can get internet with my data. The phone I was originally  trying Sim card was a Ulefone brand. I am going to put Sim back in Ulefone and hopefully it will work.  I will try to change the APN settings.

[Gs1966]

Did you get your issue fixed.?? I got same problem. Ingot lots of data but I can't get on the internet unless I connect to wifi at home. No more. If I don't get an answer from agents I'm quitting public. I tried everything and I still can't get online  with my Data. Grrrrrrr😭

[Ramshackle10]

It never happened before 2 weeks ago

[Ramshackle10]

Ok thankyou

[Ramshackle10]

Yes data is turned on. Have Android A series. It just startwd happening in the last 2 weeks

[hTideGnow]

hi @Ramshackle10 do not have no internet everywhere outside of your home? You sure mobile data is on?? What phone do you have??  And internet ever work since joining?

[Ramshackle10]

It happens everywhere

[BKNS27 · Accepted solution]

@Ramshackle10 

I had the same random issue with my old carrier. I ended up resetting my Network Settings every time when it happens to reconnect data.

[computergeek541]

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@Ramshackle10 wrote:

Why when I'm outside my residence in my car for example is it saying I have no internet connection even though I have data. What do I do?

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Does this happen everywhere or only in some places?  Network conditions vary based on location.  You could try your SIM card in a different phone to see if a different one works slightly beter.  If it's a network issue, it could even be temporary, but if it's a matter of there not being enough network coverage at that location, it could take years for a new cell site to be installed.