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No incoming calls on PM number

Tsflui
Good Citizen / Bon Citoyen

samsung s3 

still on PM number and incoming calls goes straight to voicemail.  Any clue why? I haven't ported my number yet. 

Everything else works

It's something with the S3 because the card works fine on my iPhone. 

Please help!!!

8 REPLIES 8

Tsflui
Good Citizen / Bon Citoyen

I figured out my problem thanks to the "do not disturb" tip, the Samsung has an option of " call reject" setting that was on auto. Once I turned the option off the phone received calls.  I ported both our numbers from Fido and bell and everything went smoothly and everything works! Thank you PM community! 

Now after porting our numbers should I still check to see if our old providers cancelled our services? 

Antiloop
Good Citizen / Bon Citoyen
Lots of people are having this exact same issue.

At this point, all you can do is send a MOD a message with all your details and hopefully they get to it.

I have been waiting a few days now, with no response.

aghadimi
Good Citizen / Bon Citoyen
No, I didn't

cactus_ch
Good Citizen / Bon Citoyen

Did you guys receive a text message from public and mentioned port complete or successfully?  I finished port at the same day and received sms from public saying porting completed.

aghadimi
Good Citizen / Bon Citoyen
I have the same issue,I ported my number from Wind yesterday and everything works except all incoming calls go to VM. I sent private message but no response.
Please help!!

cactus_ch
Good Citizen / Bon Citoyen

Have you enable call forward feature?

lukevader
Model Citizen / Citoyen Modèle

Do you have "do not disturb" activated on your s3?

mohamed_mohamed
Great Citizen / Super Citoyen

How come you can make calls and your number has not been ported yet !!

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