10-28-2019 01:34 PM - edited 01-05-2022 07:46 AM
10-28-2019 02:48 PM
I'm sorry you are experiencing this issue. Inorder to better help you, we need more info about your issue:
What type of phone are you using?
What version of the OS?
When did you activate your account?
What plan are you on?
Other than data, what works and what doesn't (calls in/out, texts in/out).
10-28-2019 02:02 PM - edited 10-28-2019 02:07 PM
Did it work before?
Did you run out?
If you can't see how much data you have left means it was all consumed
You can
1. Buy data add-on
2. Upgrade your plan immediately
3. Ask moderators to renew your plan early
10-28-2019 01:38 PM - edited 10-28-2019 02:05 PM
@Stansusan72 Did you enable data on your phone? Do you have the correct APN settings for your phone?
Also try rebooting the phone.
If you have an android phone try these settings: