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No Service after SIM Activation

Kianoush
Great Neighbour / Super Voisin

Okay I just ported my number from Rogers an hour ago and I am still getting No Service with PM. My iphone 6 is unlocked. My Rogers SIM now doesn't work as that account is closed and my PM SIM isn't connecting. I am at a complete loss for what to do now. I absolutely cannot be without a phone number for a prolonged period of time. PLEASE HELP!!!!!

5 REPLIES 5

Mary_M
Retraité / Retired
Retraité / Retired

Hey @Kianoush

 

That's great to hear - welcome to PM family 🙂 (sorry for all of the delays, we are trying our best to keep everyone updated on the public forum and via private message)

 

 Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

tknguyen
Great Citizen / Super Citoyen

Yay!! 

Kianoush
Great Neighbour / Super Voisin

Issue resolved. after the 4th or 5th time of powering off the phone it finally picked up signal.

tknguyen
Great Citizen / Super Citoyen

restart your phone?

CaNuCk07
Mayor / Maire

Hello @Kianoush You need to senda private message to the moderators, looks like your port is stuck.  Be sure to include the below info in your message so they can help you asap.

 

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

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