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No Network

RRATTI
Great Neighbour / Super Voisin

Hello, I am not able to make or receive calls on my public mobile, though my payments are updated. I am having an issue with the network. I even tried putting the SIM on another phone, but there was no difference.

2 REPLIES 2

slusagm
Mayor / Maire

Did you just change plan?

What phone you have? Try Reset Network Settings 

Sansan
Mayor / Maire

@RRATTI  what type of phone do you have?

Public Mobile has made changes to their 3G band lately.  If your phone is not voLTE on their approved list of phones it could be why you are not able to make and receiving calls.

Read more see if it applies to you.

https://www.publicmobile.ca/en/get-help/articles/850-turndown

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