08-25-2018 05:33 PM - edited 01-05-2022 05:30 AM
Having the same problem as another user.
Today when I turned my phone on this morning I was no longer able to access data. I tried restarting several times, and the problem persist. I checked my account and I can see that I still have plenty of GB left on my plan.
Is there some technical issues we should be aware of? I restarted my phone. Same issue.
08-26-2018 06:37 PM
Thanks everyone. I reaet the APN settings. It's working now.
08-25-2018 05:40 PM
@Rusticbackyard, what does your connection show? Is there a LTE or 3G notification next to the signal strength meter? Check the phone settings to make sure a usage limit has not been set and exceeded.
08-25-2018 05:37 PM
If you have a LG phone, try to do a network reset.
08-25-2018 05:36 PM
That's odd.
Can you double check to see if your APN settings are still correct? What phone do you use?
Here is a topic about APN settings: