No Data Connection

[silverflo]

Everything started working this morning but I am unable to receive picture messages or use data.  Thankfully I have wifi right now and didn't really notice except for trying to receive a picture message.

What do I need to do to enable the data?  I have paid for the 90 days 12+6 GB of data Canada Wide on the 3G Speed.

[Civic_E]

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@Brani123wrote:

I am trying to use my cellular data on my iphone 5C and it states that I am not on a data plan when I am, I places another SIM card into my device and the data was working. I do not know what the issue is nor does the sale rep at WOW mobile boutique. Please let me know how to fix this.

Thanks,

Brandi

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Check this out for instructions

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartp...

[Brani123]

I am trying to use my cellular data on my iphone 5C and it states that I am not on a data plan when I am, I places another SIM card into my device and the data was working. I do not know what the issue is nor does the sale rep at WOW mobile boutique. Please let me know how to fix this.

Thanks,

Brandi

[Samianauman]

Glad to hear everything running fine now for you.

[silverflo · Accepted solution]

Apparrently my APN did not autmatically populate.  So have done the APN and now data is working.