No 25$ reward even though I activated a new SIM online with a friend's refferal ???

[1scarface]

Hey guys.

I activated a SIM card this morning and ported my old number.
Everything went fine but I got a text message later today saying "Congrats, rewards have been applied to your account: 0$ friend referral, 2$ AutoPay, 0$ community, 0$ Loyalty"
How come I have 0$ for friend referral when I'm 100% sure I added a referral number in the activation page ???

I checked my account and there's only 2$ in the account !!!

Thanks.

[1scarface]

OK, 25$ went into my acc... Thanks guys.

[bowen1506]

Yes I did it online

[Alex888]

Did you sign up online?

[popping]

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@bowen1506 wrote:

I activated at home over 24 hours ago and still no $25 credit. I did put in a referer phone # but I spent a long time choosing numbers...I hope everything went well....

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Send a private message to moderator if you do not received your $25 referral credit 72 hours after activation.  It may be in your account tomorrow morning.

[bowen1506]

I activated at home over 24 hours ago and still no $25 credit. I did put in a referer phone # but I spent a long time choosing numbers...I hope everything went well....

[popping]

@1scarface 

The $25 referral credit a one time credit for the referee.  There is no referral reward for the referee - Only the referrer has referral $1/m credit as long as you stay with PM.  This is the reason why your text message is saying your get $0 referral reward.

Your one time $25 credit will be in your account within 72 hours after activation.  But usually you will receive the credit next morning.

[ShawnC13]

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@1scarface wrote:

Aha, so I'll wait a few days to see how it unfolds and I'll update this thread.
Thanks.

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I am pretty confident that you will see the reward in your account in the morning

[1scarface]

Aha, so I'll wait a few days to see how it unfolds and I'll update this thread.
Thanks.

[computergeek541]

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@1scarface wrote:

They might show up in the account in 72h but why does the message say it's 0$.
Would't it be normal to say 25$ ??...even if it's not in the account already as it migh take up to 72h to show up....

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The $25 credit is not part of the rewards program.  The rewards are recurring credits that get added to the account for each eligibile 30 or 90 day renewal.

[1scarface]

They might show up in the account in 72h but why does the message say it's 0$.
Would't it be normal to say 25$ ??...even if it's not in the account already as it migh take up to 72h to show up....

[computergeek541 · Accepted solution]

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@1scarface wrote:

Hey guys.

I activated a SIM card this morning and ported my old number.
Everything went fine but I got a text message later today saying "Congrats, rewards have been applied to your account: 0$ friend referral, 2$ AutoPay, 0$ community, 0$ Loyalty"
How come I have 0$ for friend referral when I'm 100% sure I added a referral number in the activation page ???

I checked my account and there's only 2$ in the account !!!

Thanks.

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The $25 credit is not a reward and will not show up you in your self-serve account's rewards summary.   The $25 will/should show up in your accouunts balance within 72 hours of activation.

Your friend will also have to wait that same up to 72 hour time period to receive the $25 credit.  Your friend's reward section will show an exttra $1 being added to the referral rewards section from your activation.

[ShawnC13]

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@1scarface wrote:

Hey guys.

I activated a SIM card this morning and ported my old number.
Everything went fine but I got a text message later today saying "Congrats, rewards have been applied to your account: 0$ friend referral, 2$ AutoPay, 0$ community, 0$ Loyalty"
How come I have 0$ for friend referral when I'm 100% sure I added a referral number in the activation page ???

I checked my account and there's only 2$ in the account !!!

Thanks.

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It takes upto 72 hours for the credit to show up in your account.  It will probably be there in the morning.  I have always had my referral credit show up the next morning.