No $10 referral credit after 4 days

[glepkyj]

Hello, can a mod help me out. I signed up at Walmart on Monday and as Friday still no referral credit. The $25 ahowed up the next day. I seen the guy put it in during the activation and still nothing is showing in my account. He was having a real hard time activating. System was telling my email addresses were already taken then he had to go through 10 sim cards before the system told him it was a valid number. Seems like their system was real problematic. Thanks.

G.

[glepkyj]

I'll ask her if she got it. Newbie here,  I didn't know how to contact a mod.  Thanks for thr link. 

[Dunkman · Accepted solution]

@glepkyj

You should qualify also for $10 regular friend referral for the Walmart instore activation.  Do you know if your friend got the ongoing $1 credit yet?  Your friend can check his friend referral list to see whether your number is on their list.  

If it has been over 72 hours, you need to contact moderator to get your credit applied.  

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

Recommendation:  do not send multiple message to moderators.  Each new message will put you further down the job list.  

Or just send a private message through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.

[glepkyj]

No there is a Walmart promo unti Sept. 6, activation instore and get a free sim card and $25 activation credit. You can then add a referral # while activating for a $10 referral credit. The new $25 credit is for online activations only I beleive.

https://www.publicmobile.ca/en/qc/plans/walmart

[mimmo]

I am pretty sure the $25 replaces the $10 for the promo.  if we are talking the same promo then you should only be entitled to$10 as the $25 +$25 is for online (not retail) activations.  unless there is some new romo i dont know about.