11-03-2023 10:52 AM
Hi, I'm 1 day into my new subscription which auto-renewed.
I want to move to a US Canada plan. Will I be billed twice for 2 separate subscriptions and the monthly rates are not prorated?
Thanks,
Ryan
Solved! Go to Solution.
11-03-2023 03:54 PM
How long does it usually take for support to massage back?
11-03-2023 11:00 AM
Thanks I just did a PM to the support.
11-03-2023 10:54 AM
@rchan11 Yes, it will charge you again if you use Change now option, so Don't !!
if it is just day 1 of the new cycle, maybe PM can help. Please open ticket with PM support: